EMPLOYMENT
Technical Implementation & Support Specialist
Intouch Technology Group:
May 2024 - Current
Troubleshoot clients' daily software usage and manage Azure resources.
Conduct meetings with Japanese clients upon request to ensure a clear understanding of software functionality.
Periodically refresh the UAT database and set up training databases for onsite sessions (Firebird/Microsoft SQL).
Write and optimize SQL queries to create and customize reports based on client requirements.
Deploy applications using Azure Pipelines and Octopus Deploy.
Web Developer
SKYCITY Entertainment Group:
Feb 2023 - Aug 2023
Reprocess/Troubleshoot of BizTalk jobs with Dynamics365 and MS SQL.
Performed analysis on Keyless application API to validate actual daily usage of the application in Adelaide EOS hotel(Kusto query).
Engaged with clients to collect, defined, translated user requirements into implementation plans and optimize the current chatbot queries. Deployed it to UAT environment (Power Platform/CICD Pipeline/Azure DevOps).
Full Stack Web Developer [Volunteer]
Japan Kauri Education Trust
May 2022 - Current
Designed and built whole application with Django/PostgreSQL/Bootstrap/CSS.
Customising the application in liaison with admin staff in response to their user experience.
Migrated data and changed hosting providers from Heroku to Render.
More details
Systems Support Engineer
Fraedom Limited./Visa Inc.
Mar 2012-Jan 2022
Global Support for internal servers, workstations, mobiles, tablets, printers, audio devices.
Active Directory, Domain Controllers, WSUS, DNS, DHCP, File Servers, Exchange Server, VMware, Hyper-V.
Microsoft Windows 2k~10, Server 2008~2019, SQL Server, SharePoint, Jira, Confluence.
In charge of setup/maintenance of MDT for global OS deployment.
IT Support Technician
Freelance Animation School (Current Yoobee College)
Aug 2011-Mar 2012
Support for internal workstations, printers. Software/hardware/network troubleshooting.
Active Directory, Domain Controller, WSUS, FSRM, Anti-vurus solution.
EDUCATION
Institute of Data
Software Engineering Programme
July 2023 - Expected Jan 2024
Software Development Principles.
JavaScript, Node.js, Socket.io, React.js.
MongoDB, MySQL, Redis. Figma. Swagger.
API Development, CI/CD, Docker, EC2, Beanstalk.
Udemy
The Complete 2022 Web Development Bootcamp
Aug 2022 - Sep 2022
Javascript ES6, The Document Object Model, JQuery.
Node.js for Backend Web Development with Express.js and EJS
React.js for Frontend Web Development.
CodingNomads
Python Basics | Django & Flask Web Development
Feb 2022 - JUL 2022
Django/Flask for Backend Web Development.
Heroku/Azure deployment.
SQL basics/SQLite3/PostgreSQL.
Unit Testing(Unittest & Pytest).
Version control with Git/GitHub.
Django capstone project
Flask capstone project
Udemy
100 Days of Code: The Complete Python Pro Bootcamp
Jul 2021 - Feb 2022